Complaints Dashboard

Real‑time benchmarking of FCA complaints data.

How It Works

  1. Select your sector and reporting period.

  2. The dashboard pulls the latest FCA complaint statistics and applies MEMA’s sector filters.

  3. Export a chart or download the data set for board packs and Consumer Duty reporting.

Why Use It?

  • Saves hours otherwise spent collating FCA spreadsheets.

  • Flags spikes so teams can act before the regulator questions performance.

  • Provides a documented comparator for your annual Consumer Duty board paper.