Regulatory Compliance
Documentation

Regulatory Compliance Documentation

Your firm’s compliance Policies, Procedures, logs and any additional Documentation are known as Compliance Manuals. Your firm's Compliance Manual is an essential part of your firms’ compliance framework ensuring you are meeting the requirements not only set by the FCA but your internal standards.

Compliance Monitoring Plan

A Compliance Monitoring Plan (CMP) is used to identify, assess and react to potential and actual compliance breaches. It is a fundamental document that is integral to the FCA application and post-authorisation process.

A CMP must account for key compliance risks to a business and outline how a firm plans to mitigate these risks and who will be responsible for any actions taken to mitigate risks. For example, call monitoring, a standard method for compliance monitoring, will help to identify whether any compliance requirements are being met. If they are not being met, a firm is then able to act upon this to ensure future breaches are avoided. A CMP is a working document that should be amended and updated to reflect any newly identified risks or to recalibrate current risks and responsibilities.MEMA is well versed when it comes to the creation of Compliance Monitoring Plans. Due to our demonstrable knowledge and expertise, we are able to draft a complete and comprehensive CMP that is tailored to your firm and any proposed FCA activity.

Policies and Procedures

By applying to and being authorised by the FCA, a firm will be expected to have established effective policies and procedures that enable a firm to comply with relevant requirements. In some cases, i.e. depending on the proposed FCA activity and circumstances, applicants must submit a full suite of policies and procedures to the FCA as part of the application process. For others, the FCA may simply request these once an application has been submitted or may not request them at all. If an applicant is unable to demonstrate that they have effective policies and procedures, when requested by the FCA, an application for authorisation may be refused.

​It is therefore essential that Policies and Procedures are drafted and utilised as an authorised firm. MEMA has developed Policies and Procedures to enable firms to satisfy these requirements. Firms are reminded that Policies and Procedures should be maintained, updated or even created where new processes are established or where a firm becomes subject to new requirements e.g. as has been the case for many firms seeking to comply with the Senior Managers & Certification Regime which was introduced for all FCA regulated firms towards the end of 2019.

Compliance Registers and Logs

Firms must maintain adequate records. This means that efforts and actions undertaken to comply with relevant rules and requirements must be recorded. In some cases, registers and logs will serve as a means for documenting compliance breaches or the satisfaction of certain procedures as may be the case with a register that indicates completion of various monitoring requirements or registers that log breaches following completion of various monitoring requirements.

​As part of an applicant’s authorisation process or for those currently authorised, MEMA can provide relevant Registers and Logs that should be used to comply with this requirement i.e. to maintain adequate records.You will have peace of mind that you’re meeting your regulatory commitments through rigorous compliance monitoring.

How Can MEMA Help?

If you are seeking to apply to the FCA, MEMA can work with you throughout the course of the application process. This will include the provision of all Compliance Documentation and regulatory documentation that is otherwise required. For more information on how we can help with the authorisation process please see our FCA authorisation pageFor those who are navigating through the FCA application process but need only to establish constructive and effective policies and procedures, MEMA will seek to identify the documentation required that authorised firm would benefit firm and produce these in consideration of those requirements. For many authorised firms MEMA has produced a suite of documentation to comply with the Senior Managers & Certification Regime.

MEMA can review an authorised or applicant firm’s current or proposed compliance documentation and provide a gap analysis or advice and guidance regarding any proposed amendments.

Why Choose MEMA?

Get started!

MEMA has been supporting firms through the FCA compliance process since 2019. In that time, we have helped hundreds of businesses to successfully gain and retain FCA authorisation.

We have a unique blend of experience from ex-regulators, big 4 consultants and fin/regtech specialisation. Our team is highly experienced and expertly skilled. We specialise in providing our clients with solutions to often complex regulatory requirements and compliance needs.

Our unique industry insight and comfort with compliance enables our team to support you to the fullest extent possible, helping to develop your business model and compliance.

Contact us

August 1, 2025

FCA in Motion: Tough Enforcement & Redress Reform

This week, the FCA delivered action on two fronts: enforcement and redress reform. It’s a call for firms to be both vigilant and prepared.

More about us

October 12, 2022

How to get FCA authorised (part 2)

As part of our How To series on 'How to get FCA authorised'. We are addressing all aspects of preparing for FCA authorisation. This will look to cover a range of key items your business should consider from the location of offices, and expected fees to resourcing.

More about us

September 20, 2022

How to conduct a Business and Customer Risk Assessment

A business risk assessment provides visibility of the levels of AML risks within your firm to demonstrate the application of a risk-based approach. The outcome of the BRA is an AML risk rating for you and the organisational chart of business units is differentiated into high, medium or low risk. The BRA evaluates the AML risks faced by the business and demonstrates that it allocates resources according to the risk-based approach.

More about us

Insights

June 27, 2025

FCA Weekly Brief: Homes, Payments & The Future of Finance

Explore this week’s FCA updates on mortgage reform, payment oversight, and market strategy — and what they mean for your firm’s next move.
More about us
June 26, 2025

From Market Abuse to AML: Five FCA Breach Categories to Watch in 2025

AML, conflict-of-interest and operational-resilience fines are rising fast. Learn how to safeguard your firm before the next FCA crackdown.
More about us
March 15, 2023

The Motor Finance Industry: How to Apply the Consumer Duty Principle

On 1 March 2023, the FCA released a portfolio letter titled "Implementing the Consumer Duty in the Motor Finance Providers Portfolio." The letter highlights the need for a more consumer-focused approach and emphasizes that CEOs or directors should personally focus on implementing the Consumer Duty.
More about us
July 11, 2025

Crime, Clarity & Controls: This Week in FCA Action

This week, the FCA pulled no punches in its approach to market integrity and customer protection — issuing fines, securing convictions, and upgrading its regulatory infrastructure. Here's what matters and what firms should do next.
More about us

Navigate the New Financial Crime Landscape with FCA's Updated Guide and MEMA Consulting's Expertise

In response to evolving regulatory landscapes and recent global events, the Financial Conduct Awareness (FCA) has unveiled proposed updates to its Financial Crime Guide, CP24/9. The revisions aim to enhance sanctions systems, address proliferation financing, and refine transaction monitoring with a focus on modern technologies like Artificial Intelligence and cryptoassets. With these updates, the FCA seeks to fortify financial crime prevention measures and ensure firms are well-equipped to meet new challenges. As firms adapt to these changes, MEMA Consulting stands ready to offer expert guidance and tailored support, helping businesses align with FCA's stringent standards and navigate this complex regulatory terrain effectively.
More about us
June 5, 2025

Twelve Years of FCA Enforcement: What £ 4.77 Billion in Fines Says About UK Financial Conduct

£ 4.77 billion in FCA fines since 2013. Explore annual trends, sector hot-spots and compliance priorities for 2025.
More about us
November 10, 2024

Putting Customers First: Insights from the FCA's £10.9 Million Fine on TSB

Learn from TSB's FCA fine for failing to treat customers fairly. Discover how to align your firm's practices with regulatory expectations with MEMA Consultants.
More about us
March 31, 2023

Horizon Scanning for Compliance Officers in UK Banking & Payment Services Sector: Key Strategies

Horizon scanning is a key component of this role, as it helps compliance officers stay informed of emerging trends, changes in regulations, and technological advancements that could impact their organization. In this article, we'll provide key strategies and best practices for successful horizon scanning in the UK banking and payment services sector.
More about us
December 25, 2025

Focus on enforcement, consumer protection and payments flexibility.

These FCA updates from 19 to 23 December 2025 highlight a strong regulatory focus on governance, consumer protection, and financial resilience. The FCA continues to take decisive action against firms that pose risks, while also adjusting rules to support innovation, such as increased flexibility on contactless payment limits. At the same time, warnings around unregulated investments and firm failures underline the importance of robust controls and clear consumer communications.
More about us
January 4, 2026

FCA Investigation Signals Crackdown on Claims Management Firms

The FCA has opened an investigation into a claims management company over how it marketed and sold motor finance claims. The regulator is concerned about misleading compensation claims, pressure selling, and failure to tell consumers they could claim for free. The case signals tougher enforcement and greater scrutiny across the claims management sector.
More about us
September 27, 2022

How to get FCA authorised (part 1)

We are launching a new How To series on 'How to get FCA authorised'. This will look to cover a range of key items your business should consider from the location of offices, expected fees to resourcing. We will start on the first few key areas covering
More about us
August 31, 2022

What is money laundering and what are some red flags you should consider?

Money laundering is the process of concealing or disguising the existence, source, movement, destination, or use of illicitly-derived property or funds to make them appear legitimate.
More about us
December 23, 2025

UK Crypto Regulatory Regime: A New Era for Digital Assets

On 16 December 2025, the FCA released three landmark consultation papers (CP25/40, CP25/41, and CP25/42) that define the future of the UK crypto market. Moving beyond simple AML registration, the new regime introduces rigorous standards for token admissions, market abuse, staking, and prudential capital requirements. With a final implementation date set for 25 October 2027, firms must now transition from "theoretical preparation" to "operational mapping" to meet the standards of traditional financial services.
More about us
November 10, 2024

The Importance of Timely Disclosure: Lessons from the FCA's £350,000 Fine on Wise CEO

Discover how Wise CEO Kristo Käärmann's failure to notify the FCA of significant tax issues led to a substantial fine. Learn key compliance lessons for financial firms from MEMA Consultants.
More about us
November 22, 2025

FCA Weekly Updates - Innovation, Oversight, and Market Transparency

This week’s FCA updates emphasize consumer protection alongside the need for financial innovation. The regulator’s focus is clear: stricter oversight on products like CFDs, the importance of combining human expertise with AI in financial markets, and an emphasis on personalized financial wellbeing.
More about us

Your key contacts

ADEMOLA OMOSANYA

Ademola is an accomplished consultant with over a decade of experience across regulation, banking, and consumer credit. As MEMA Consultants co-founder, he leverages extensive regulatory expertise to guide clients through critical processes and full compliance. His experience across sectors enables tailored solutions to complex business challenges. Ademola partners with clients as a strategic advisor to help futureproof their business through an in-depth understanding of the regulatory landscape.

MISAH MARAGH

Misah is a director at MEMA Consultants with over a decade of experience in financial services. Holding a legal background and postgraduate qualification, she previously worked at the Financial Conduct Authority. Misah has led compliance transformation for global consumer services organisations across Europe, the Caribbean, and Latin America. Her expertise includes implementing compliance frameworks for financial regulations, FCPA, UK Bribery Act, data privacy, and Sarbanes-Oxley. Misah is skilled at advising clients on operational and strategic projects, leveraging her in-depth knowledge of regulatory environments to deliver solutions tailored to complex business needs.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Regulatory Compliance
Documentation