Regulatory Compliance
Documentation

Regulatory Compliance Documentation

Your firm’s compliance Policies, Procedures, logs and any additional Documentation are known as Compliance Manuals. Your firm's Compliance Manual is an essential part of your firms’ compliance framework ensuring you are meeting the requirements not only set by the FCA but your internal standards.

Compliance Monitoring Plan

A Compliance Monitoring Plan (CMP) is used to identify, assess and react to potential and actual compliance breaches. It is a fundamental document that is integral to the FCA application and post-authorisation process.

A CMP must account for key compliance risks to a business and outline how a firm plans to mitigate these risks and who will be responsible for any actions taken to mitigate risks. For example, call monitoring, a standard method for compliance monitoring, will help to identify whether any compliance requirements are being met. If they are not being met, a firm is then able to act upon this to ensure future breaches are avoided. A CMP is a working document that should be amended and updated to reflect any newly identified risks or to recalibrate current risks and responsibilities.MEMA is well versed when it comes to the creation of Compliance Monitoring Plans. Due to our demonstrable knowledge and expertise, we are able to draft a complete and comprehensive CMP that is tailored to your firm and any proposed FCA activity.

Policies and Procedures

By applying to and being authorised by the FCA, a firm will be expected to have established effective policies and procedures that enable a firm to comply with relevant requirements. In some cases, i.e. depending on the proposed FCA activity and circumstances, applicants must submit a full suite of policies and procedures to the FCA as part of the application process. For others, the FCA may simply request these once an application has been submitted or may not request them at all. If an applicant is unable to demonstrate that they have effective policies and procedures, when requested by the FCA, an application for authorisation may be refused.

​It is therefore essential that Policies and Procedures are drafted and utilised as an authorised firm. MEMA has developed Policies and Procedures to enable firms to satisfy these requirements. Firms are reminded that Policies and Procedures should be maintained, updated or even created where new processes are established or where a firm becomes subject to new requirements e.g. as has been the case for many firms seeking to comply with the Senior Managers & Certification Regime which was introduced for all FCA regulated firms towards the end of 2019.

Compliance Registers and Logs

Firms must maintain adequate records. This means that efforts and actions undertaken to comply with relevant rules and requirements must be recorded. In some cases, registers and logs will serve as a means for documenting compliance breaches or the satisfaction of certain procedures as may be the case with a register that indicates completion of various monitoring requirements or registers that log breaches following completion of various monitoring requirements.

​As part of an applicant’s authorisation process or for those currently authorised, MEMA can provide relevant Registers and Logs that should be used to comply with this requirement i.e. to maintain adequate records.You will have peace of mind that you’re meeting your regulatory commitments through rigorous compliance monitoring.

How Can MEMA Help?

If you are seeking to apply to the FCA, MEMA can work with you throughout the course of the application process. This will include the provision of all Compliance Documentation and regulatory documentation that is otherwise required. For more information on how we can help with the authorisation process please see our FCA authorisation pageFor those who are navigating through the FCA application process but need only to establish constructive and effective policies and procedures, MEMA will seek to identify the documentation required that authorised firm would benefit firm and produce these in consideration of those requirements. For many authorised firms MEMA has produced a suite of documentation to comply with the Senior Managers & Certification Regime.

MEMA can review an authorised or applicant firm’s current or proposed compliance documentation and provide a gap analysis or advice and guidance regarding any proposed amendments.

Why Choose MEMA?

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MEMA has been supporting firms through the FCA compliance process since 2019. In that time, we have helped hundreds of businesses to successfully gain and retain FCA authorisation.

We have a unique blend of experience from ex-regulators, big 4 consultants and fin/regtech specialisation. Our team is highly experienced and expertly skilled. We specialise in providing our clients with solutions to often complex regulatory requirements and compliance needs.

Our unique industry insight and comfort with compliance enables our team to support you to the fullest extent possible, helping to develop your business model and compliance.

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Insights

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Who would be considered a Politically Exposed Person (PEP)?

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The FCA Register

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December 11, 2025

FCA updates : Regulatory simplification, financial crime controls, and the future of digital payments

This week the FCA moved to reduce regulatory burden while reinforcing market integrity. Late fee reductions and insurance rule simplification aim to ease compliance pressures. New tools and initiatives target financial crime, investment decision support, and long-term market growth. Stablecoin payments remain a clear priority for 2026. Firms should update processes, strengthen controls, and align strategies with the FCA’s investment and digital finance agenda.
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January 16, 2023

What are the FCA financial promotions and what internal controls should you set up

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FCA Updates: Strategic Innovation, Accountability, and Global Collaboration

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FCA Consumer Duty

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The Motor Finance Industry: How to Apply the Consumer Duty Principle

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FCA Investigation Signals Crackdown on Claims Management Firms

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Buy-Now-Pay-Later gets real: what the 2025 draft Order means for short-term interest-free credit – and why firms must start planning now

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Improving Oversight of Appointed Representatives in the Credit Broking Industry Introduction

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May 18, 2023

Use of Personal Communications Channels. A Compliance Concern for Regulated Entities

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December 12, 2022

What is the FCA Consumer Duty and how does it affect your firm?

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Your key contacts

ADEMOLA OMOSANYA

Ademola is an accomplished consultant with over a decade of experience across regulation, banking, and consumer credit. As MEMA Consultants co-founder, he leverages extensive regulatory expertise to guide clients through critical processes and full compliance. His experience across sectors enables tailored solutions to complex business challenges. Ademola partners with clients as a strategic advisor to help futureproof their business through an in-depth understanding of the regulatory landscape.

MISAH MARAGH

Misah is a director at MEMA Consultants with over a decade of experience in financial services. Holding a legal background and postgraduate qualification, she previously worked at the Financial Conduct Authority. Misah has led compliance transformation for global consumer services organisations across Europe, the Caribbean, and Latin America. Her expertise includes implementing compliance frameworks for financial regulations, FCPA, UK Bribery Act, data privacy, and Sarbanes-Oxley. Misah is skilled at advising clients on operational and strategic projects, leveraging her in-depth knowledge of regulatory environments to deliver solutions tailored to complex business needs.

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Regulatory Compliance
Documentation